Återbetalnings policy
Returnerar
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Det finns vissa situationer där endast partiella bidrag beviljas: (om tillämpligt)
Any packs or individual items not in their original condition that are damaged or have missing items for any reasons not due to our error.
Any item that is returned more than 30 days after delivery will not be eligible for a refund.
Återbetalning (i förekommande fall)
Once your return is rece
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Försenade eller uteblivna återbetalningar (om tillämpligt)
If you haven’t received a refund yet, first check your bank account again.
Kontakta sedan ditt kreditkortsföretag, det kan ta lite tid innan din återbetalning är officiellt postat.
Nästa kontakta din bank. Det finns ofta en viss bearbetningstid innan en återbetalning bokförs.
If you’ve done all of this and you still have not received your refund yet, please contact us at
Tracking Orders
Tracking information is provided with all orders via email on the day the order dispatches, and its absolutely essential you use the tracking details to track your orders journey. It is the customers full responsibility to ensure they have provided the correct shipping details, and to track their order from start to finish to avoid delays, shipping address errors, or to liaise with customs for Non EU countries if needed. In any case that the above has not been adhered to a refund or replacement will not be offered.
Försäljningsartiklar (i förekommande fall)
Endast ordinarie prissatta objekt kan återbetalas, tyvärr försäljningsobjekt kan inte återbetalas.
Utbyte (i förekommande fall)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to:
Youngevity Supplements UK Ltd, Logisticke Centrum - Vector Park, Priemyselna 1637/3, Svaty Jur, 90021, Slovakia.
Gåvor
Om objektet har markerats som en gåva när det köps och skickas direkt till dig, får du en gåva kredit för värdet av din retur. När den returnerade artikeln har mottagits kommer ett presentkort att skickas till dig.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Frakt
To return your product, you should mail your product to:
Youngevity Supplements UK Ltd, Logisticke Centrum - Vector Park, Priemyselna 1637/3, Svaty Jur, 90021, Slovakia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Beroende på var du bor kan den tid det tar för din utbytta produkt att nå dig variera.
Om du skickar en vara över £50, bör du överväga att använda en spårbar frakttjänst eller köpa frakt försäkring. Vi garanterar inte att vi kommer att få din returnerade artikel.